This policy is in effect to encourage women to join us, become part of our growing community and purchase with confidence, while discouraging unfair and unethical use of the content (digital product) provided inside our private Members’ Area.
Although we have been online and offering our gender selection products and services for over two decades, there has been an unfortunate trend of unethical and fraudulent use and abuse over the last couple of years that has forced us to implement a strict refund and return policy, which is meant to protect both parties involved.
You will find all the details about our Refund Policy on this page, your eligibility, along with the steps required to submit a refund request.
By purchasing a Home Kit, you agree to and accept to comply with the terms and conditions of the Refund Policy described below.
Our Refund Policy is meant to:
1) Protect you, as our valued Member, and allow you to purchase with confidence, knowing that you will have a reasonable amount of time to review the content we provide (delivered as a digital product), and make an informed decision about being a good fit for you or not.
2) Protect us, the content and service provider, by preventing a Member from having access to, downloading and making use of both the digital content and physical products included in our Home Kit for the short term, and then requesting a refund as a way to benefit from the digital content and physical products without paying for it.
We’re so confident that you will see a massive value in the information, tools and personal support we provide you with that we will make this a 100% risk-free purchase decision.
Ninety percent (90%) of what our Home Kit includes (its ‘digital’ content) resides inside our private Members’ Area online, which you will have access to upon purchase. If you’re not completely satisfied with your purchase after taking some time to browse the private Member’s Area and review its content, simply contact us within 30 days of placing your order and we will issue a refund for your Home Kit – no questions asked and no hard feelings.
The ‘Crucial Dates’ are an important part of this product and count for approximately half of your success with this gender selection method. Claiming access to those ‘Crucial Dates’ is last step #3, as part of this ‘3-step’ gender selection method. The first 2 steps have to be completed by you (which will take 4 to 12 weeks on average) before access to the ‘Crucial Dates’ is granted, which will not happen until after the 30-day money back guarantee stated inside this Refund Policy has expired. Likewise, the optimal pH level required to conceive the desired gender won’t be revealed to you within the first 30 days.
In order to be eligible to receive a refund, you must:
1) Contact us and request your return authorization number within 30 days of your date of purchase.
2) Return the ‘physical’ products (the envelope you received in the mail) to us in its original package / sealed, unopened, with all of its content unused and unaltered. (Do not use ‘return to sender’ as this will void your eligibility to receive a refund.)
3) Make sure that we receive your Home Kit (envelope/package) back within 60 days of your purchase date, NO exception.
HOW TO REQUEST A REFUND
Simply contact us to let us know that you wish to receive a refund for your purchase. We will get back to you within 2 business days. (We are closed on weekends and holidays.)
Provided that your refund request is received within 30 days of your date of purchase and that your eligibility has been confirmed, we will provide you with your product’s return authorization number along with detailed instructions on how and where (return address) to mail it back to us, which will be done at your own expense. Please note that you will be asked to provide us with a tracking number for your shipment, which is mandatory.
- The shipping fees you paid when you purchased your Home Kit are not refundable.
- $25 USD will be deducted from your refund amount to cover for handling and administration fees.
Upon receiving your envelope/package back, it will be inspected to make sure that it meets with the eligibility criteria (sealed, unused, unaltered).
Eligible refunds are issued within 15 business days (excluding weekends and holidays) of receiving your envelope/package back.
You will receive a refund confirmation email once your refund has been issued.